Booking Policies for Our Premium Serviced Accommodation - Payment, Cancellation, and Check-in Details
Booking Policies for Our Premium Serviced Accommodation - Payment, Cancellation, and Check-in Details
At Jermyn Apartments, we aim to provide a seamless and enjoyable experience for all our guests. By booking any of our serviced accommodations, you acknowledge and agree to our policies and house rules. Please take note of the following important details:
To secure your reservation, payment is required upon booking.
Upon payment, you are entitled to occupy our accommodation under a Holiday/Short Let agreement.
For enhanced security, our bookings are protected by SUPERHOG, who will conduct ID verification on your behalf.
You can cancel your reservation free of charge up to 7 days before the check-in date. Cancellations made less than 7 days before the check-in date will incur a 50% charge of the total reservation price, while 100% will be chargeable from the check-in date.
Check-in time is from 15:00, and check-out time is by 11:00. Requests for earlier check-ins or later check-outs will be accommodated when possible, but availability is not guaranteed.
Guests are responsible for any damage caused during their stay or costs resulting from the violation of our house rules. Please note that wear and tear are excluded from this policy.
By agreeing to these policies, we ensure a smooth and secure experience for all our valued guests. Thank you for choosing Jermyn Apartments, and we look forward to hosting you soon!